Privacy Policy

1. Privacy Notice for Clients (Talent Funnel Services)

This privacy notice explains how Talent Funnel processes personal data when providing recruitment platform and careers site services to organisations.

This notice applies to:

• Individuals working for organisations that use Talent Funnel services.
• Client contacts, users, and account holders.

When providing services to you as a client, Talent Funnel acts as a data controller for your business contact and account data.

This notice does not cover candidate data processed through the platform. Where candidate data is processed, Talent Funnel acts as a data processor on behalf of its clients, and separate privacy information applies.

2. Who we are

Talent Funnel is the trading name of Employment4students.co.uk Ltd, whose trading address is 2D Station Yard, Thame, Oxfordshire, OX9 3UH. Employment4students.co.uk Limited is the data controller

3. What personal data we collect

• Contact data: full name, job title, business email address, and business telephone number.
• Account data: usernames and login credentials, account access permissions, and platform usage information related to your account.
• Business/service data: organisation name, role within your organisation, recruitment requirements and preferences, and platform configuration and service-related information.
• Communication data: records of correspondence (emails, messages, support requests), feedback and survey responses, and call recordings (where applicable and notified).
• Billing data: billing contact details, invoice information, and payment-related data (processed via secure third-party providers).
• Technical and Security Data: IP address, device and browser information, system access logs and audit trails, and authentication and security-related data (e.g. login attempts, access history).

4. How we use your data

We use your personal data to:

• Deliver and manage our platform services.
• Provide onboarding, support, and account management.
• Manage contracts, billing, and payments.
• Maintain the security and integrity of our systems.
• Monitor and improve platform performance and user experience.

5. Lawful basis

We rely on the following lawful bases:

• Legal obligation: to comply with financial and regulatory requirements.
• Contract: to deliver services to you.
• Legitimate interests: to manage relationships, improve services, and maintain security.

6. Who we share your data with

We may share your data with:

• Professional advisers (e.g. legal, accounting).
• IT and hosting providers.
• Payment processors.

All third parties are subject to appropriate contractual and security controls.

7. International transfers

Where personal data is transferred outside the UK, we ensure appropriate safeguards are in place.

8. Data retention

We retain your personal data:

• As required to meet legal, financial, and regulatory obligations.
• For the duration of our contractual relationship.

9. Your rights

Under UK GDPR, you have the right to:

• Be informed
• Access your personal data
• Rectify inaccurate or incomplete data
• Erase your data (in certain circumstances)
• Restrict processing
• Object to processing
• Data portability (where applicable)
• Not be subject to automated decision-making

If you have any questions, comments or requests regarding this Privacy Policy, or the use of your personal data, please call us on 0845 838 0595 or write to: DPO, Employment4student.co.uk Limited, 2D Station Yard, Thame, Oxfordshire, OX9 3UH, or email dpo@talent-funnel.com.

10. How to complain

If you are unhappy with how we have handled your personal data, we would encourage you to contact us in the first instance so we can resolve your concerns.

However, you also have the right to lodge a complaint with the Information Commissioner’s Office (ICO), the UK supervisory authority for data protection issues.

You can contact the ICO using the details below:

• Post: Information Commissioner’s Office, Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF
• Website: https://www.ico.org.uk
• Telephone: 0303 123 1113
• Live chat: Available via the ICO website